Privacy Policy

Our Commitment to Enterprise Confidentiality and Personal Data Security

Effective & Last Updated: November 1, 2026 · Applicable Platform: Qixin (Hong Kong) Supply Chain (en.qixinerp.com)

Data Security Pledge

• Data collected strictly on a "minimum necessary" basis
• Full-link SSL/TLS encryption for all data transmissions
• We never sell client CRM data to unrelated third parties

Qixin (Hong Kong) Supply Chain recognizes the critical importance of corporate trade secrets and personal data security. In strict compliance with the Personal Information Protection Law, the Data Security Law, and applicable international privacy standards, we implement rigorous safeguards to protect your information. This Privacy Policy clearly explains how we collect, store, use, and protect your data when you visit en.qixinerp.com and use Qixin (Hong Kong) Supply Chain software services.

01 Information We Collect

To provide normal platform login, plan activation, lead matching, and customized consultation services, we collect only the necessary information within the following scope:

Account and Contact Information: Your name, mobile number, email address, company name, and core business requirements voluntarily submitted during registration or via our "Custom Consultation" forms.
Transaction and Invoicing Information: Corporate payment account details, taxpayer identification numbers, and invoice delivery addresses required when you subscribe to Qixin (Hong Kong) Supply Chain or Inquiry Star plans.
Operational and Security Logs: Access IP addresses, browser types, login timestamps, API call frequencies, and feature usage logs automatically recorded to maintain system stability and anti-scraping security.
User-Uploaded Business Data: Customer follow-up records and email templates that you voluntarily import into the Foreign Trade CRM or Enterprise Trade Email tools (ownership of such data remains 100% yours).

02 How We Use Your Information

To complete account identity verification, permission provisioning, service delivery, and after-sales support;
To filter and recommend high-intent overseas buyer leads via AI models tailored to your specified target industries and product keywords;
To detect and prevent malicious scraping, credential stuffing, unauthorized account sharing, and other security threats;
To send service expiration reminders, system upgrade notices, or industry insight briefings with your consent.

03 Sharing, Transfer, and Public Disclosure

We never sell, rent, or trade your corporate data or personal contact details to any unrelated third parties. We may share necessary information within strictly controlled boundaries only under the following circumstances:

With your prior explicit written authorization or consent;
With licensed payment processors and telecommunications providers solely to complete payment settlement, electronic invoicing, or SMS verification;
When required by applicable laws, regulations, judicial authorities, or mandatory regulatory directives.

04 Data Storage and Security Safeguards

Information collected and generated during our operations is stored on cloud servers compliant with certified security protection standards. We employ site-wide HTTPS/TLS encrypted transmission, database field-level masking and encryption, strict role-based least-privilege access controls, and regular security audits to protect data against unauthorized access, leakage, or tampering.

05 Your Rights and Contact Information

You have the right to log in to your Qixin (Hong Kong) Supply Chain dashboard at any time to view or update your account profile, or contact your dedicated account manager to export your business data or request account deletion. Upon account deletion, we will delete or anonymize your personal and corporate information within statutory timeframes. For any inquiries regarding this Policy, please reach out to our Data Compliance Team via online customer support or our official service email.